FAQs
Frequently Asked Questions (FAQs)
What payment methods do you accept? We accept all major credit cards, PayPal, and other digital payment methods. Rest assured, all transactions are securely processed.
How do I track my order? Once your order is shipped, we will send you an email with the tracking number. You can use this number to track your order through our carrier's website.
Can I cancel or modify my order? You can cancel or modify your order within 24 hours of placement. Please email us at luxoralifestyles@gmail.com or call us at (941) 500-9624 as soon as possible. Once the order has moved to shipping, we are unable to make changes.
Do you offer international shipping? Currently, we only ship within the United States. We are looking to expand our shipping destinations soon, so please check back or subscribe to our newsletter for updates.
What is your return policy? We offer a 30-day return policy for unused and unopened items. For more information, please refer to our Return Policy section.
What should I do if I receive a damaged item? If you receive a damaged item, please contact us immediately at luxoralifestyles@gmail.com or (941) 500-9624. We will arrange for a replacement or refund and guide you on the steps to return the damaged item.
How can I contact customer service? Our customer service team is available to answer your questions. You can reach us by email at luxoralifestyles@gmail.com or by phone at (941) 500-9624. We strive to respond to all inquiries within 24 hours.
Do you offer gift wrapping services? Yes, we offer gift wrapping for a small additional charge. You can select this option at checkout.
Are the products listed on your website in stock? We regularly update our product listings to reflect current inventory levels. If an item is out of stock, it will be clearly marked on the product page.
What measures do you take to ensure product quality? We work closely with our suppliers to ensure that all products meet our high quality standards. We also conduct regular quality assurance inspections.